Good vs Bad E-mail
Proper e-mail etiquette is very important. We can
find the main difference between good and bad e-mails from the subject and body
of the e-mail. A good e-mail has a short body, clear message and proper grammar
used in it. It’s very important that you keep personal and professional e-mails
separate. Try to keep e-mail as short as possible. Be careful not to intimidate
the reader with paragraphs or run on sentences. If you have lots of information
then uses bullet points.
Bad e-mails are those in which subject is not clear,
message is not clear, and nothing is according with the e-mail instruction.
Good e-mails are those in which reader get the idea about the message by
reading subject. The easier you make them to respond back the more likely they
are to respond back to you. Be formal about your e-mails. Check your e-mail regularly
and reply accordingly. Only make attachments when it is necessary. Do not
attach unnecessary files. Your way of sending e-mails show respect for your
fellows email users. It also reflects your company’s image.
Always
start with the salutation.
§ Dear
Mr. Smith or Dear Professor Linda ( in case someone you don’t know well)
§ Dear
Veronica or Dear Wilson (in case you have working relationship)
§ Hi
Anna or Hello Elli ( in case you know him or her personally)
Remember
do not write in capital letters.
Always
be careful about styling and formatting of your e-mail.
§ Use
professional font
§ Don’t
use multiple colors
Use
a proper e-mail signature. An e-mail signature should have your name, position,
company name, address, phone member, email address and website details.
Be
careful while replying an e-mail. Answer the entire question in appropriate
manner
Avoid
sending e-mails to more than 4 addresses at once.
When
any conflict rises due to any misunderstanding than speak in person with whom
you are in conflict.
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